Shipping Options worldwide
Titans-Jewelry.com also offers Worldwide rush delivery (FedEx or similar service). The shipping charge is US$25.00, the transit time takes 4-7 business days.
Cancellation
If you'd like to cancel or change a Titans-Jewelry.com order for any reasons, please contact us at sales@Titans-Jewelry.com as soon as possible and make sure to include your name, email address, item # and size. However, we cannot change or cancel an order once it has already been shipped. Titans-Jewelry.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.
Returns Policy
We want you to be absolutely satisfied with your jewelry. If for any reasons you aren't satisfied with the product(s) purchased, you can return any in its original condition for a refund or exchange within 14 days from the delivery date. Return packages must be post marked within 7 days upon delivery of products. The restocking fee for refund or exchange is 20% of the purchased price of the item(s). Shipping and handling are non-refundable. Products must be unworn and in its original packaging. You will be responsible for all shipping, handling and applicable taxes for the return shipment. We'll waive the restocking fee and pay for the return shipping cost if the return is due to our own mistake. Details for packing and sending your return order(s), please kindly send email to sales@Titans-Jewelry.com If you have any questions about our return procedure, please don't hesitate to contact us.
Refunds
Once we received your returned item(s), your money will be refunded or your credit card account will be credited for any payments less any applicable fees against your purchase. The first credit will be made within 14 business days of receipt and verification of the merchandise. Refunds on purchases made with a credit card will only be credited to the same card. Delivery & Handling charges are non-refundable.
How do I estimate my ring size?
Due to the incredible strength and durability of Titanium, cutting and shaping it is often intricate work (compared to gold and platinum). Because of its unique resilient nature, it is very difficult to resize a titanium ring; therefore, great care must be taken when sizing your finger.
Please kindly follow this page to get a sizing: RING SIZE CHART
How long will it take to receive my order?
On average, it takes 7-10 business days to receive your order. Please note that business days do not including Saturday, Sunday, and regulatory Holiday's.
Is it safe to pay with credit cards online?
Complete security for customer transactions is a primary concern of ours. Your confidence in our products and services is meaningless unless you have full faith in our ability to secure all online credit card transactions. Titans-Jewelry.com conducts all payment transactions through PayPal.com the trusted name in online payments. They use digital authentication services and products, specifically designed for e-commerce. Paypal.com automatically encrypts all data for safe storage and uses SSL (Secure Socket Layers), the industry standard method for computers to communicate securely without risk of data interception, manipulation, or recipient impersonation.
Payment method
At Titans-Jewelry.com we make it easy for you to purchase what you want. We offer a variety of safe and secure payment method. The following are currently accepted forms of payments:
International Money Orders
Please fill out this form: Money Order Form Credit Card Payments
Our preferred method of payment is via Credit Cards. You can click the "Add to Cart" button
To purchase the desired products, and securely pay for it via your Credit Card
Pay us securely with any major credit card through PayPal
Privacy
Titans-Jewelry.com will never share customer information with a third party. All order data is securely processed to complete the order and confidentiality is guaranteed. Titans-Jewelry.com does not have access to any customer payment information. All payment information is securely processed by our Payment Processor and they are prohibited in using your information in any other way but to only charge you for the order.
Titans-Jewelry.com start as a small dealer in the titanium market and serving customer from South East Asia, Hong Kong, Taiwan, North America, UK to continental Europe with an extensive line of titanium jewelry. We supply exclusively to wholesaler and retailer on an international level. Plus, our MOQ can be as low as 20 pieces per style (bracelets, necklaces and pendants), 15 pieces per size (rings)
Our main goal and promise to customers is to provide a unique selection of the finest titanium jewelry to every buyer with competitive price.
Make Titans-Jewelry.com as your first source for your titanium jewelry! We enjoy to hearing from you and if you have any questions or comments, don't hesitate to contact us.
